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Document management on big capital projects

Consulting engineering and project implementation firm, Hatch Africa, recently received industry recognition for its project delivery systems at the annual Open Text Content World User Conference in Washington DC, USA.

The GlobalStar Enterprise and Enterprise Content Management (ECM) Champion Awards, held at the user conference, recognise Open Text customers for their outstanding efforts in deriving business value from the innovative and successful use of ECM.

Hatch was recognised as the frontrunner in the ‘Best Practices for User Adoption’ category for its implementation of Open Text technology (iPas DM and Communities of Practice) to address the effective management of all documents on large capital projects.

Hatch supplies process and business consulting, information technology, engineering, and project and construction management to the infrastructure sector as well as to the mining, metallurgical and energy industries.

As sheer project volumes, size and complexity in the engineering procurement and construction management (EPCM) market have increased significantly, manual and paper-intensive content management methods no longer support EPCM business productivity demands.

As an example, Hatch typically transmits over 2 500 documents (receiving, distributing and returning controlled documents) per week for a single mid-size project. Hatch’s projects range from small to large, simple to complex, short- to long-term (seven to ten years), and are often located in remote regions and/or in multiple countries or operating centres.

None the less, Hatch’s ECM solution enables the effective control and management of critical deliverable and non-deliverable documents for each project, between clients, vendors and joint-venture partners. What’s more, the ECM solution supports the management of EPCM projects from feasibility study stage, through to development, facility engineering, construction and operation.

Hatch has credited the award to the hard work of its iPas DM team, document management specialists and knowledge management practitioners. These teams are involved in a number of continuous improvement projects within knowledge management, engineering progress management and drawing management and control via Bentley ProjectWise. This is the second time that Hatch has been identified as a leader in the ECM field, having been recognised as an ECM Champion in 2007 as well.